Ketang Kids Terms of Service

These terms are an agreement between [Company name] (registered in [Country of registration], "we" or "the platform") and the education center that uses Ketang Kids ("the center"). When a center admin ticks "I agree" in the console, the center accepts these terms.

1. The service

• We provide Ketang Kids, an online teaching platform: importing textbooks, generating interactive lessons, teaching on classroom screens and student tablets, managing classes and accounts, and teaching offline.
• We may improve and change features. We will give notice in the console before any major change that affects normal use.
• Course languages (Chinese, English) are provided according to the center's plan. A trial language stops on the trial's end date.

2. License period, fees and renewal

• The license period, price and device slots (classroom screens, student tablets) are as confirmed in the quote or payment record agreed by both sides.
• After the license ends there is a grace period. If the center has not renewed by the end of the grace period, it cannot start new lessons; its data is kept as described in section 7.
• Temporary and long-term slots are requested as described in the console. Long-term slots take effect once we confirm payment.
• Fees paid are not refundable unless both sides agree otherwise.

3. Accounts

• Each teacher uses their own account. Each account can be signed in on one device at a time.
• The center must not lend, rent or transfer accounts to another center or person.
• The center admin creates and disables teacher accounts and keeps passwords safe. If an account is misused, tell us promptly.

4. Textbooks and content

• The center is responsible for the textbooks it imports. The center confirms it has the right to use them (for example, it bought them or has the publisher's permission). We only process them on the center's instructions to create that center's lessons.
• Textbooks a center imports and prepares are used only by that center. We never provide them to other centers.
• Content we make ourselves (images in the shared library, platform courses and so on) belongs to us. The center may use it only within this service and must not copy or resell it.

5. Student and parent information

• Before entering student lists and parent contact details, the center must get parents' consent as required by local law, and tick only the options the parents agreed to.
• We handle this information under our Privacy Policy and Children's Data Notice, only to provide the service to the center.

6. Reliability and liability

• We work to keep the service running and provide offline teaching to reduce the impact of network outages, but we do not guarantee it will never be interrupted.
• For outages caused by events beyond our control, network operators, or third-party services (such as cloud servers or speech synthesis), we will restore service as quickly as we can, but we are not liable for indirect losses.
• To the extent the law allows, our total liability to the center is limited to the fees the center actually paid in the last 12 months.

7. Suspension and data

• If the center seriously breaches these terms (for example, lending accounts or uploading infringing content), we may suspend or end the service.
• After the service ends, the center can contact us within 90 days to export its data. After 90 days we delete that data, unless the law requires us to keep it.

8. Changes to these terms

• When we change these terms we update the version number. Center admins must read and agree again the next time they sign in.

9. Governing law and language

• These terms are governed by the laws of [Country of registration].
• These terms exist in Chinese and English. If they differ, the Chinese version prevails.

10. Contact us

• Email: [Contact email]
• Or leave a message through "Help & support" at the bottom right of the console.

Version: 2026-11-09